E-Negotiator Chatbot for E-Commerce Platform

Abstract

Chatbots are emerging as a helpful and strong tool for customer satisfaction and ample resources for the e-commerce platform serving to the customer saves a large sum of money and time. Integration of chatbots in the existing-commerce platforms helps such platforms to boost their sales. From buying groceries to making major business deals negotiation acts as a key component. Our Price Negotiator Chat Bot System would automates and aids online selling and negotiation based on the price of the product. Satisfying customers is one of the major concerns for all the online e-commerce applications and such chatbots will be of great help to then to deal with their major concern of customer satisfaction as customers need not wait for a long time to get a reply from the customer service executives to rectify their queries.